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Thank you for your purchase of an STI Firearms pistol. By selecting our pistol, you are part of an elite group that includes the world’s best law enforcement agencies, such as the U.S. Marshall’s SOG team, and the best competition shooters worldwide who have chosen STI for its proven reliability, accuracy, and shoot-ability. We are committed to building the World’s Best Shooting Handguns and we stand behind every pistol we make. Our commitment to you, our customer, is supported by our industry leading warranty policy to which you just agreed.
This limited warranty is void if any of the following occur:
This warranty is not transferable to any other person. No implied warranties of any kind are made herein and this warranty does not apply to any accessory items attached or appurtenant to the firearm.
In no event shall STI Firearms, LLC be liable for any incidental or consequential damages arising from or in connection with this limited warranty.
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How to use your warranty
If you discover a defect in material or workmanship, please complete the claim form below and you will be contacted by one of our Warranty or Customer Service Team Members. NOTE: If your pistol was purchased new within the past 12 months, we will send you a prepaid shipping return label. If your pistol is more than 12 months old you must cover the shipping costs to return the pistol to us.
Once we receive and evaluate your pistol, our warranty team will be in touch with you to discuss resolution.
Shipping Address (DO NOT SHIP A LOADED FIREARM):STI Firearms, LLC,114 Halmar Cove,Georgetown, TX, 78628ATTN: Warranty Department
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