Updated: February 6, 2020
STI Firearms, LLC (“us”, “we”, or “our”) operates the https://www.stiguns.com website (the “Service”).
By visiting the https://www.stiguns.com website (the “Service”) and/or purchasing something from STI Firearms, LLC (“us,” “we,” or “our”), you agree to be bound by the following Terms and Conditions (“Agreement”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. This Agreement applies to all users of the Service, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content. Please read this Agreement carefully before accessing or using the Service. By accessing or using any part of the Service, you agree to be bound by the terms of this Agreement.
Products or Services
We do not represent or warrant that our products and services, including, but not limited to, firearms, are legal to own, possess or use in your jurisdiction. You are responsible for determining the legality of any products or services pursuant to the laws applicable in your jurisdiction before placing an order. Attaching certain accessories to your firearm may render it prohibited in certain jurisdictions. Prior to installation, verify that federal law, and your state and local laws allow you to install the specific accessory on your firearm.
We reserve the right, but are not obligated, to limit the sales of our products or services to any geographic region or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on the Service is void where prohibited.
We reserve the right to refuse any order you place with us. We reserve the right to limit the quantities of any products or services that we offer. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
Prices and specifications for any products or services sold through the Service are subject to change without notice. Typographic, photographic, and/or descriptive errors are subject to correction. We reserve the right to limit product quantities. All prices are quoted in US dollars.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
We have made every effort to display as accurately as possible the colors and images of our products shown on the Service. We cannot guarantee that your computer monitor’s display of any color will be accurate.
Accuracy of Billing & Account Information
You agree to provide current, complete and accurate purchase and account information for all purchases made on the Service. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You understand that your content (not including credit card information), may be transferred un-encrypted and involve: (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
If you choose a direct payment gateway to complete your purchase, then the Service stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by the Service.
Shipping & Delivery
We ship items out as soon as possible, but this will not always be the same day as your order. In general, please add 2-3 business days to allow for processing time.
You should receive an email confirming your order shortly after you’ve placed it. If you don’t receive that email, please check your spam or junk folder before contacting us.
Only products that have been purchased through the Service may be returned directly to us. If you purchased one of our products from another company, you must return it to them in accordance with their return policy. To be eligible for a return, the product must be unused and in the original packaging, with all included accessories. To complete your return, we require a receipt or other proof of purchase. To return your product, please contact us via email at firstname.lastname@example.org to obtain a return merchandise authorization (“RMA”) number. Once you have received an RMA number, please ship your product to:
STI Firearms, LLC
114 Halmar Cove
Georgetown, TX 78628
Include a note with your name, address, telephone number, and email address, your RMA number, the reason for your return, and whether you are requesting a refund or an exchange.
Please be sure to write your RMA on the outside of the package. We recommend using a trackable shipping service and purchasing shipping insurance. You will be responsible for paying for your own shipping costs in connection with the return. The original costs for shipping the product to you are non-refundable unless we made a mistake with your order.
Once your return has been received and inspected, we will contact you to notify you that we have received your return and whether your request for a refund or exchange is approved. Please note that delivery of any packages that do not have a RMA number written on them will be refused. If you are approved for a refund, a credit will be applied to your credit card or a check will be sent depending on your original method of payment. Please allow two to four weeks for refunds to be processed.
Errors, Inaccuracies, Omissions, & Modifications
Occasionally there may be information on the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service, or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
We are not responsible if information made available on the Service is not accurate, complete or current. The material on the Service is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on the Service is at your own risk.
The Service may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We have no obligation to update any information on the Service. You agree that it is your responsibility to monitor changes to the Service. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Content displayed on the Service, including, but not limited to, any and all text, images, graphics, sound, animations and videos, is protected by United States or international copyright laws, and belong to STI Firearms, LLC or third parties. You may download content only for your personal use for non-commercial purposes, but no modification, or further reproduction, of the content is permitted. The content of the Service may not be distributed, reproduced, duplicated, copied, publicly displayed, downloaded, sold, modified, reused, re-posted, exploited, or otherwise used except as provided herein without our express prior written permission.
Nothing contained on the Service should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, including, but not limited to, the STI® or Staccato 2011® logo or trade name, displayed on the Service without the express prior written permission of us or such third party that may own the trademarks displayed. Your use of the trademarks displayed on the Service, except as provided in these terms, is strictly prohibited. All trademarks used on the Service are registered to their individual owners.
Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Third Party Advertisers
Third-party advertisers (“Advertisers”) may offer goods, services and other materials to you on the Service. Your dealings with Advertisers found on or through the Service are solely between you and the Advertiser. Descriptions of, or references to, products or publications within the Service do not imply endorsement of the product or publication. We will not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or the offering of such goods, services and other materials on the Service. Please review carefully all policies and practices before you engage in any business dealings with any third party. Any complaints, concerns, or questions you may have relating to materials provided by third parties should be forwarded directly to the third party.
In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the Service or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, state or provincial regulations, rules, laws, or local ordinances, (including but not limited to copyright and trademark laws); (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses, worms or any other type of destructive or malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of the Service will be uninterrupted, timely, secure or error-free. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied. All implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement are expressly disclaimed.
In no case shall we, our directors, officers, employees, parents, subsidiaries, affiliates, agents, contractors, suppliers, service providers, licensors, partners, and/or subcontractors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if we are advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
This Agreement and any policies or operating rules posted by us on the Service constitute the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of this Agreement).
The headings used in this Agreement are included for convenience only and will not limit or otherwise affect the terms of this Agreement.
Our failure to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.
Any ambiguities in the interpretation of this Agreement shall not be construed against the drafting party.
Modifications to the Agreement
You can review the most current version of this Agreement at any time on this page.
We reserve the right, at any time and for any reason, in our sole discretion, to change, modify, amend, replace and/or update the terms of this Agreement. Whenever a change is made the new Agreement will be posted on the Service and will specify its effective date. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Service following the posting of any changes to the Agreement constitutes acceptance of those changes.
Applicable Law & Dispute Resolution
Any and all disputes related to, or in connection with, the use of the Service are subject to the laws of the State of Texas, USA with the exclusion of the UN Convention on the International Sale of Goods and the Texas conflicts of laws provisions. The parties agree to submit to the exclusive jurisdiction of the competent federal or state courts in Williamson County, Texas for any and all disputes arising out of or in connection with the direct or indirect use of this Service.
If we are required to incur costs or expenses, including attorneys’ fees, in connection with enforcing or defending our rights under this Agreement, you agree to reimburse us for any such costs and expenses, including attorneys’ fees. You also agree to defend, indemnify and hold us and our directors, officers, employees, parents, subsidiaries, affiliates, agents, contractors, suppliers, service providers, licensors, partners, and/or subcontractors harmless against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from, or in any way related to, your use of the Service, or breach of this Agreement.
You agree to indemnify, defend and hold us and our directors, officers, employees, parents, subsidiaries, affiliates, agents, contractors, suppliers, service providers, licensors, partners, and/or subcontractors harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of this Agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third-party.
This Agreement is effective unless and until terminated by either you or us. You may terminate this Agreement at any time by notifying us that you no longer wish to use the Service, or when you cease using the Service.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Agreement for all purposes.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of this Agreement, we also may terminate this Agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.
In the event that any provision of this Agreement is determined to be unlawful, void or unenforceable, the unenforceable provision shall be deemed to be severed from this Agreement, and such determination shall not affect the validity and enforceability of the remaining provisions.
We reserve all rights to assign, transfer, and subcontract our rights and/or obligations under this Agreement without any notification to you. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under this Agreement.
Questions & Contact Information
If you have any questions or comments, you may contact us at: