Thank you for your purchase of an STI Firearms pistol. By selecting our pistol, you are part of an elite group that includes the world’s best law enforcement agencies, such as the U.S. Marshall’s SOG team, and the best competition shooters worldwide who have chosen STI for its proven reliability, accuracy, and shoot-ability. We are committed to building the World’s Best Shooting Handguns and we stand behind every pistol we make. Our commitment to you, our customer, is supported by our industry leading warranty policy.

Subject to terms, conditions, and limitations outlined below, STI Firearms, LLC (“STI”) guarantees its pistols against defects in materials and workmanship that adversely affect their operation for the lifetime[1] of the original purchaser. STI agrees to correct any defect in the firearm for the original purchaser by repair, adjustment or replacement, at STI’s option, with the same or comparable quality components (or by replacing the firearms at STI’s option); provided, that the firearm is returned unloaded and freight prepaid to STI Firearms, LLC. 

This limited warranty is void if any of the following occur.

1) The pistol has been misused or damaged by the user or accident.

2) The pistol has not been properly maintained as described in the product manual.

3) The pistol grip has been modified, changed, or removed/replaced by anyone other than an STI Factory Certified Gunsmith. Use of a metal grip expressly voids the warranty.

4) The pistol has been altered or modified in any way including cosmetic alterations.

5) The pistol has been used for the firing of remanufactured, reloaded, or hand loaded ammunition (excluding Open guns manufactured specifically for major power factor ammunition).

This warranty is not transferable to any other person. No implied warranties of any kind are made herein and this warranty does not apply to any accessory items attached or appurtenant to the firearm.
In no event shall STI Firearms, LLC be liable for any incidental or consequential damages arising from or in connection with this limited warranty.

-The sole and exclusive remedy pursuant to this warranty is the repair or replacement of your STI pistol, at the sole discretion of STI Firearms, LLC.

-The implied warranties of merchantability and fitness for a particular purpose are expressly disclaimed. 

-All disclaimers and limitations of liability shall still apply even if the limited remedy of repair and replacement fails of its essential purpose.

-STI assumes no liability for incidental or consequential damage or for incidental expenses and any action based on an alleged breach of this warranty must be brought within one (1) year of the claimed breach.

How to use your warranty

If you discover a defect in material or workmanship, please complete the claim form below and you will be contacted by one of our Warranty or Customer Service Team Members.  NOTE: If your pistol was purchased new within the past 12 months, we will send you a prepaid shipping return label. If your pistol is more than 12 months old you must cover the shipping costs to return the pistol to us.

Once we receive and evaluate your pistol, our warranty team will be in touch with you to discuss resolution. 

Telephone: 512.819.0656

Email: warrantyclaim@stiguns.com

Shipping Address:

STI Firearms, LLC,

114 Halmar Cove,

Georgetown, TX, 78628

ATTN: Warranty Department

[1] Any gun manufactured by STI Firearms, LLC for USPSA Open Division competition designed to shoot major power factor ammunition will be warrantied for two years from the original date of purchase and the use of handloaded ammunition will not void this warranty.

CLICK HERE TO COMPLETE WARRANTY FORM Download Agreement